App Spotlight: Servetel for Zoho
Our App Spotlight brings you hand-picked apps to enhance the power of your Zoho solutions. Visit the Zoho Marketplace to explore all apps, integrations, and extensions.
Servetel for Zoho
Servetel is a cloud telephony platform that helps businesses enrich their inbound and outbound communications. Integrate Servetel with your Zoho solutions to enable click-to-call, call pop-ups, call recording, and more within Zoho.
Business needs:
- In this fast-paced, customer-driven world, traditional telephony solutions just can’t keep up. Businesses need solutions that require little to no infrastructure and maintenance so their employees can work on the go.
- They need cloud telephony solutions that allow them to manage inbound and outbound calls efficiently, provide excellent customer service and integrate with powerful CRMs to make their processes even more productive.
Solution:
- Integrate Servetel with Zoho CRM and make calls with just one click. No more mis-dials or time wasted on manually dialling each number.
- Document all your calls using call recording and reports. Add, remove, or edit fields easily while keeping everyone in the loop.
- Import all your call reports from Servetel's call management software to your Zoho CRM with just one click.
- Get automatic call pop-ups with all information needed for any client call and generate automatic leads for fresh clients.
Benefits:
- With everything on the cloud, teams can work on the go without any hardware hassles. All they need is a stable internet connection.
- Enable your teams to make informed choices and improve the quality of customer service with intelligent analytics.
- Get the caller's details in a pop-up even before getting on a call to ensure you provide contextual support every time.
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