Apparently Random ZohoDesk Sounds

Apparently Random ZohoDesk Sounds

My ZohoDesk makes apparently random noises:
-Swishing Noise
-(Shaking) Maraca Noise

Not all of our agents report this issue. These are not associated with the live web chat. I can only assume they are linked to a notification setting. Is there any way to remove these? Currently the only solution is to disable sound for Zoho which becomes an issue for hearing real notifications such as live chats.
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