Applying $100 credit to auto collect accounts

Applying $100 credit to auto collect accounts

Hi 

As part of our business, our customers can give us vouchers valued at $100 that they receive from the government towards their children's sport. We then collect this $100 from the government and wipe $100 off their fees (their subscription). They can provide us with these coupons at any time during the year. 

I am trying to work out the best way to apply this to a customers subscription. 

All of my subscriptions are set up to auto collect. My customers subscriptions will start at $15 per week and vary upwards from there with different amounts and different frequencies. 

No matter what they pay, I need a way to easily remove $100 from their payments and keep my records correct that this was removed due to a voucher.

I thought perhaps coupons or a credit note. 

Credit note didn’t seem to work as I can’t apply it to an invoice as my customers don’t ever have an “open” invoice as they are all set to auto collect.

Another idea I had was Coupons but if I am reading the info about coupons correctly, I dont think this will work for the below reasons:
1/ One Time - If my customer only pays $15 per week, it will only remove the $15 and the customer would still have another $85 that would need to be removed.
2/ Forever - the coupon will be applied to every invoice remaining and they would therefore have more than $100 removed.
3/ Limited number of times - not every customers weekly fee will evenly fit into $100.

I am hoping someone can confirm if I am incorrect with any of the above or if there are any work arounds or other ideas as to how I could make this work for my business.

Thank you!




                            Zoho Desk Resources

                            • Desk Community Learning Series


                            • Digest


                            • Functions


                            • Meetups


                            • Kbase


                            • Resources


                            • Glossary


                            • Desk Marketplace


                            • MVP Corner


                            • Word of the Day



                                Zoho Marketing Automation
                                        • Sticky Posts

                                        • Introducing Developer Space in Zoho Subscriptions

                                          Hello devs! At Zoho Subscriptions, we're constantly looking for ways to empower the developer community. Our goal is to provide you with the tools you need to integrate Zoho Subscriptions with your other platforms, and we also want to make it easy to


                                        Manage your brands on social media



                                                Zoho TeamInbox Resources

                                                  Zoho DataPrep Resources



                                                    Zoho CRM Plus Resources

                                                      Zoho Books Resources


                                                        Zoho Subscriptions Resources

                                                          Zoho Projects Resources


                                                            Zoho Sprints Resources


                                                              Qntrl Resources


                                                                Zoho Creator Resources


                                                                  Zoho WorkDrive Resources



                                                                    Zoho Campaigns Resources

                                                                      Zoho CRM Resources

                                                                      • CRM Community Learning Series

                                                                        CRM Community Learning Series


                                                                      • Tips

                                                                        Tips

                                                                      • Functions

                                                                        Functions

                                                                      • Meetups

                                                                        Meetups

                                                                      • Kbase

                                                                        Kbase

                                                                      • Resources

                                                                        Resources

                                                                      • Digest

                                                                        Digest

                                                                      • CRM Marketplace

                                                                        CRM Marketplace

                                                                      • MVP Corner

                                                                        MVP Corner




                                                                            Design. Discuss. Deliver.

                                                                            Create visually engaging stories with Zoho Show.

                                                                            Get Started Now