Hello,

Does someone know what could be the reason that an approval process does not work?

watch this video: https://www.youtube.com/watch?v=rFOJgrmVcEk and this article: https://help.zoho.com/portal/en/kb/crm/process-management/approval-process/articles/add-approval-process

But when I edit a record to match the condition, nothing happens.

thank you