Hello All,
In the latest version of the Desk iOS app (v2.5.2), we have enhanced the Archived section on the app.

1) Archived label will now be added in ticket details page to indicate that the ticket is in archived view. Please refer to the screenshot depicted below:


- Tickets will be un-archived if any action is performed on an archived ticket.
2) In this version we have localized the Desk app widgets to the supported languages. The widgets will now be localized to Danish, Dutch, French, German, Italian, Japanese, Portuguese, Russian, Simplified Chinese, Spanish, Turkish language as well.

You can update to the latest version of the Desk iOS app (v2.5.2) from the link given below:

https://apps.apple.com/us/app/zoho-desk/id692742510

Do try out the feature and share your feedback in the comments section!

 

Regards,

Arvind