Are automated bank / credit card feeds permanently broken?

Are automated bank / credit card feeds permanently broken?

Hey there

So I am moving from Freshbooks to Zoho books.  I have moved most things and are generally happy.  However, FB automated feeds worked pretty well, but one issue I found was a failure that caused me some extra manual transaction work stitching together 3 partially broken months of feeds.  This made me angry enough to consider switching off, and I did.

Now here I am settling into Zoho books, and I find that feeds are a problem.  This is making me uneasy.  As of right now, my Citibank and Bank of america feeds which were supposed to be automated are manual.  I can remember ever few days to push a button, but given the levels of automation and my reason for moving I am distressed about this not working.  Does anyone have any insight?
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