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I would like to integrate my Zoho Desk articles page into Moodle as an iframe. My goal is to add it to the Moodle navigation and display the articles within a dedicated page without redirecting users outside Moodle.


Could you please guide me on the best way to achieve this?

I need this area only: See screenshot below



Thank you.

Best regards,

Rehan 

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5 Replies
Reply

Hi

,

You can add the Knowledge Base module as an iframe in private web pages. If Moodle is a SaaS application, this iframe option should work on browser-based clients. Could you confirm if the app is mapped to your custom domain? If so, please share the URL so we can whitelist it. Once that’s done, you can follow your IT team’s instructions to embed it as an iframe.

Regards,
Shivani | Zoho Desk

Hi,

I have multiple dev sites please whitelist all my dev sites domain and live site as well

Also let me know the method how can i add the knowledge base page in Moodle page as an iframe give me the src of iframe that i have to put in Moodle 


Thanks

Whitelisted the domains,

! The source is simply your Help Center URL—just embed it as an iframe in your application.

Thanks,
Shivani | Zoho Desk


Hi Shivani,

I just checked it by adding an iframe, it is saying "support.baseerat-academy.com refused to connect." see screenshot below:


Iframe: <iframe src="https://support.baseerat-academy.com/portal/ur/kb/home" width="100%" height="800px" style="border:none;"></iframe>

Please make sure that all domains listed in the last reply is whitelisted and is there a way that i can just display the articles not the whole page with header footer? 
Here is the Articles pages URL that i want to display: https://support.baseerat-academy.com/portal/ur/kb/home


Thanks 

As requested, we've already whitelisted all the provided domains. Could you share the site URL where you attempted the implementation? We'll debug this and keep you updated accordingly.

Regards,
Shivani | Zoho Desk

Reply to Support | Baseerat AcademyA
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