AI stands for Artificial Intelligence and can be defined by creating and using machine processes that carry out actions “intelligently,” mirroring human behavior and responses. Some AI activities of today’s world include: speech recognition, information processing, self-correction, reasoning and problem solving.
Over the past few years, Artificial Intelligence has been pushing the boundaries of what business tools can do. AI that can talk has been around for sometime now but it has started to show up in apps like CRM. How useful are they? What can they do? Watch as Raj Sabhlok, President of Zoho Corp, express his thoughts on the use case of conversational AI, how it can help you sell better and more.