Custom fields
User lookup
Roles and reporting hierarchy
Profiles
Data sharing rules, record-level sharing, and territory management
Record-level sharing and custom fields help you edit, delete, hide, and share specific records. You can also set your hierarchy preferences, transfer users when their roles change, and delete or modify a hierarchy.
Zoho CRM's managers will chair our Ask the Experts session this month. The session features an open house where you can ask for product-related advice.
You can start posting your questions right away. Our panel of experts will respond to your questions in real time on this thread from 1:30 pm - 6:30 pm CET on October 30.