I'm using Zoho CRM with the Mail Add-on.
I have an email message that I would like to associate with a contact who has not sent or received it, so that when I view that contact's record, I will see this message. How can I do this?
As shown in the attachment, I see there's an "Add To" menu, but when I choose CRM Contacts I can only create a new contact, I can't add it to an existing contact.
Thanks!