Hi All,
Total noob to Zoho. We have gone live with the system, and most of the setup is fine. I had a question from my Managing Director : "Can we associate a probability percentage to the rating field in the Lead module".
After some inspection, I just cant figure this out - but surely this should be possible. You have this functionality in the potentials module (Sales Stage). Herein you map a percentage to a sales stage
example :
Sales Stage = Deal Lost ; Probability = 0%
Sales Stage = Deal Closed ; Probability = 100%
This is just a simple mapping example - however for the lead module we have a rating that you assign to a lead. With this rating we want to associate a percentage.
Our Rating options is a pick list of :
Poor
Fair
Good
Very Good
Excellent
How can I change this so it has a percentage associated like :
Poor = 10%
Fair = 20%
Good = 50%
Very Good = 75%
Excellent = 100%