Attaching emails to Opportunity (Deal) from Outlook Add In does not show in Account related list

Attaching emails to Opportunity (Deal) from Outlook Add In does not show in Account related list

Hi,

There seems to be an inconsistency for how emails are represented when using CRM on the various modules vs when using Outlook add-in.

  1. When an email is sent from CRM, from the Deals module, the email is visible in the related list from both the Deals and the Accounts module.
  2. When an incoming email is attached to the Deals module, the email is NOT visible under the account. 
    1. Therefore, to get an overall view of the email comms, I need to either:
      1. Ask the team to copy the email twice - once in the Deal and another time under the Account (Contact)
      2. Copy only to Accounts and not Deals.
Both are options are a loss-loss situation.

My end goal is to have the emails showing up in the Accounts module, even if it copied to the Deal only. Basically, the same behaviour of Notes.