Hi,
we enables dropbox CC feature for our sales team , they send many introductory emails to leads/contacts which has profiles and data sheets
the issue is that after a while, the CRM storage got full,
I checked with Zoho CRM support for a way where I can view the attachment files list and delete the unnecessary ones or duplicated ones, they informed me that there is no way for me to achieve that!!
the only workaround is for me to go through all my records one by one (more than 10,000 reocords) and see which lead or contact has emails, then check the attachments, then delete the emails if I wish,,,,
this will take me around 4-8 months to achieve!
i need a way to be able to view the attachements consuming my organzation storage and be able to delete the ones I dont need..
also, if the files which are being sent are exactly the same every time, why is Zoho not deduplicating them?
is there a better way for me to access the files list?
or filter leads/contacts that its emails attachments are bigger than certain amount?