Auto Close Ticket
Auto Close Ticket
Is there a way to automatically close tickets received from a certain email address?
I am signed up to an agency which sends me leads via email (this cannot be changed) but i dont actually read them in Zoho Desk i just close them and manage all my leads on there website portal.
If there isnt then that is fine, but no harm in asking.
The emails i receive are always from the same email address. I Have tried to look if a macro can be created but have zero clue how to do this!
Many thanks in advance :)