Autodiscover configuration

Autodiscover configuration

Hi,

I followed the instructions on this link (https://www.zoho.com/mail/help/adminconsole/autodiscovery-settings.html) to configure autodiscover for our domain. When adding a new account from outlook the process fails and outlook redirects to manual configurations. 

What I have noticed, is that outlook does not pick the account login information and hence the field remains blank. I believe this field should be in the format (example: user@domain.com)

Is there anything wrong with the contents of the xml file?

  1. <Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
  2. <Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/mobilesync/responseschema/2006a">
  3. <Culture>en:us</Culture>
  4. <Action>
  5. <Settings>
  6. <Server>
  7. <Type>MobileSync</Type>
  8. <Url>https://msync.zoho.com/Microsoft-Server-ActiveSync</Url>
  9. <Name>https://msync.zoho.com/Microsoft-Server-ActiveSync</Name>
  10. </Server>
  11. </Settings>
  12. </Action>
  13. </Response>
  14. <Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a">
  15. <Account>
  16. <AccountType>email</AccountType>
  17. <Action>settings</Action>
  18. <Protocol>
  19. <Type>IMAP</Type>
  20. <Server>imappro.zoho.com</Server>
  21. <Port>993</Port>
  22. <DomainRequired>off</DomainRequired>
  23. <LoginName></LoginName>
  24. <SPA>off</SPA>
  25. <SSL>on</SSL>
  26. <AuthRequired>on</AuthRequired>
  27. </Protocol>
  28. <Protocol>
  29. <Type>POP3</Type>
  30. <Server>poppro.zoho.com</Server>
  31. <Port>995</Port>
  32. <DomainRequired>off</DomainRequired>
  33. <LoginName></LoginName>
  34. <SPA>off</SPA>
  35. <SSL>on</SSL>
  36. <AuthRequired>on</AuthRequired>
  37. </Protocol>
  38. <Protocol>
  39. <Type>SMTP</Type>
  40. <Server>smtppro.zoho.com</Server>
  41. <Port>465</Port>
  42. <DomainRequired>off</DomainRequired>
  43. <LoginName></LoginName>
  44. <SPA>off</SPA>
  45. <Encryption>SSL</Encryption>
  46. <AuthRequired>on</AuthRequired>
  47. <UsePOPAuth>off</UsePOPAuth>
  48. <SMTPLast>off</SMTPLast>
  49. </Protocol>
  50. </Account>
  51. </Response>
  52. </Autodiscover>