Automate lead generation using SalesIQ and CRM integration

Automate lead generation using SalesIQ and CRM integration

Integrate SalesIQ with Zoho CRM to get the max out of your lead generation process. Zoho CRM can help you perform deeper analysis on your leads and enriches your customer data by providing valuable information on prospects. This integration allows you to manage all the needed CRM data within the SalesIQ app.
 
This can help you to automate your workflow and target prospective customers. Many features in SalesIQ can be customized based on the CRM values, by combining both the data from SalesIQ and Zoho CRM to help identify prospects better and make the process more efficient.

Ways you can increase the effectiveness of your lead generation
  • Re-purposing the use of visitor online view with CRM values.
You can cut down the process of switching between SalesIQ and Zoho CRM to verify a prospect. Instead, you can Prioritize your visitors using your CRM data directly from SalesIQ.

For example: If you run an online business, you can use CRM data to prioritize live visitors based on their CRM potential and close deals instantly.



  • Mitigate the process of adding leads automatically:
While integrating the CRM and SalesIQ accounts, you can configure to move the visitor details to your CRM as Lead or Contact to custom fields. You can avoid junk leads by enabling the process of approval before adding them to your account. If you want to skip this process, you can disable it. 



  • Add leads to CRM directly from the Chat window:
After prioritizing the live visitors using CRM data in Rings view, if your operators identify a prospect they can reach out to them via chat and manually push them as a lead in Zoho CRM right from the chat window.
 
For example: Assume that you are an operator of an online car dealership business. When a new visitor initiates a genuine conversation, and if you feel like that visitor can become a potential customer, you can add them as a lead in Zoho CRM for future follow-up right from the chat window.


  • Factor in potential leads in Zoho CRM for future analysis from visitor history:
It is not possible to be vigilant and watch out for all prospects on the visitor online screen 24/7. Instead, you can use the Visitor History tab to filter out the potential leads who have landed on your website using Zoho CRM data to create custom views, and send the list to your sales team for a follow-up.
 
For example: Do you run a real estate business? You can integrate Zoho CRM to automate the process of filtering out potential customers with high probability and send out the list to your sales team for a follow-up.



  • Score your customer on your website 
Scale up the lead generation process by deploying lead scoring rules. Lead scoring rules assign a particular score to a visitor when they satisfy a given condition defined by you. Higher the score higher the probability of closing a deal. Using the CRM values to score the potential visitors on your website can enhance the process of identifying and closing deals.
 
For example: You can set the rule with their existing CRM data - when a lead visits the website and clicks on the "pricing" page, you can add 25 points to their lead score. You can instruct your sales team to contact only the visitors who have crossed a set opportunity score, this can increase the probability of closing a deal and save operators time avoiding dead leads.



  • Automate leads with Zobots
Decide which customer the Zobot should engage using CRM data. Also, they can be configured to add leads to CRM autonomously. When the conditions are met, they can add visitors as leads in the CRM after collecting the required credentials. The leads generated by Zobots can be easily identified and analyzed.
 
For example: If you run an online clothing brand you can use specially customized Zobots, exclusive for your CRM prospects. Alternatively, use Zobots to add visitors as leads in Zoho CRM during non-business hours or when all operators are engaged.




  • Set intelligent triggers based on CRM values.


You can set up custom trigger actions using Zoho CRM values for your CRM prospects, it can reach out to them by sending a chat invite or show a custom banners using invoke JS API when they land on your website.
 
For example: If you run an online store, you can set up intelligent trigger rules that can display the discount banner, which is applicable only for the CRM potential customers.



Check out our help documentation for further details.
 
Regards,
Naveen





    Access your files securely from anywhere







                            Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts





                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner









                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ



                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                              • Recent Topics

                                                                                                              • What's new in Zoho Sheet: Simplify data entry and collaboration

                                                                                                                Hello, Zoho Sheet community! Last year, our team was focused on research and development so we could deliver updates that enhance your spreadsheet experience. This year, we’re excited to deliver those enhancements—but we'll be rolling them out incrementally
                                                                                                              • Displaying only unread tickets in ticket view

                                                                                                                Hello, I was wondering if someone might be able to help me with this one. We use filters to display our ticket list, typically using a saved filter which displays the tickets which are overdue or due today. What I'd really like is another filter that
                                                                                                              • Community Digest — Noviembre y Diciembre 2025

                                                                                                                ¡Hola, Comunidad de Zoho en Español! Cerramos el año de la mejor forma con nuestro último Community Digest de 2025, donde podrás encontrar las últimas novedades de nuestros productos. ¿Todo listo para empezar 2026 con el mejor pie? ¡Vamos a ello! Zoho
                                                                                                              • Passing the CRM

                                                                                                                Hi, I am hoping someone can help. I have a zoho form that has a CRM lookup field. I was hoping to send this to my publicly to clients via a text message and the form then attaches the signed form back to the custom module. This work absolutely fine when
                                                                                                              • Zoho Projects Plus’ 2025- the year we launched

                                                                                                                We’ve been building project management tools for the past 19 years, and a question we often hear is: Different teams in our organization prefer different project management methods; while the development team prefers agile, the marketing and sales teams
                                                                                                              • Why can't we change the Account type from an Expense to an Asset?

                                                                                                                Like the question. Why in QuickBooks for example if I mistakenly created an account as an expenses and I already captured information in those accounts, I can just change the account type from expense to asset
                                                                                                              • Move email between inboxes?

                                                                                                                Is it possible to move emails from one team inbox to another? We would like to be able to have a single "catch-all" inbox for incoming requests, and then move the email to the appropriate department inbox. I was hoping we would be able to accomplish this
                                                                                                              • Unable to mass update a picklist field

                                                                                                                Hello, I have the records within our Accounts module divided between two account types: Parent Accounts & Member Accounts. I am attempting to mass update accounts from one picklist value to the other (within other specific criteria in our custom fields)
                                                                                                              • Please can the open tasks be shown in each customer account at the top.

                                                                                                                Hi there This has happened before, where the open tasks are no longer visible at the top of the page for each customer in the CRM. They have gone missing previously and were reinstated when I asked so I think it's just after an update that this feature
                                                                                                              • Zoho Books emails suddenly going to Spam since 11 Nov 2025 (Gmail + now Outlook) — anyone else?

                                                                                                                Hi everyone, We migrated to Zoho Books in July 2025 and everything worked fine until 11 Nov 2025. Since then, Zoho Books system emails are landing in customers’ Spam (first Gmail, and now we’re seeing Outlook/Office 365 also starting to spam them). Impacted
                                                                                                              • Default Tagging on API-generated Transactions

                                                                                                                If one assigns tags to an Item or Customer, those tags get auto-populated in each line item of an Invoice or Sales Order when one creates those documents. However, if one creates the Sales Order or Invoice via the API (either directly coding or using
                                                                                                              • How do you print a refund check to customer?

                                                                                                                Maybe this is a dumb question, but how does anyone print a refund check to a customer? We cant find anywhere to either just print a check and pick a customer, or where to do so from a credit note.
                                                                                                              • Data Import | Zoho Analytics Custom Query Window Size

                                                                                                                Please increase the window size for the Custom Query Data Import. It's impossible to work with such a small query window.
                                                                                                              • Company Multiple Branch/ Location Accounting

                                                                                                                Hi All, anyone know whether company can maintain their multiple Branch Accounting in Zoho  Books. It will be chart of Accounts & Master Data will be same but different report available as per per Branch. Thanks & regards, Vivek +91 9766906737
                                                                                                              • Zoho Books Invoices Templates

                                                                                                                It would be really helpful to have more advanced features to customise the invoice templates in Zoho Books. Especially I´m thinking of the spacing of the different parts of the invoice (Address line etc.). If you have a sender and receiver address in
                                                                                                              • Zoho Tracking Image location

                                                                                                                So we've been having an issue with tracking email opens. Specifically in Gmail. Our emails are not that long either, maybe 4 sections of image/250 characters of text/button per section.  But all my test accounts I used via Gmail we're showing opens. But then come to find out the tracking image is at the very bottom of the email. So If the message is clipped (It always just clips our social icons on the bottom) and the user doesn't click the show more button it never tracks the open.  Looking at other
                                                                                                              • Support for Developing Zoho Recruit Extensions via Zoho Sigma

                                                                                                                Hi, I’m interested in building an extension for Zoho Recruit using Zoho Sigma. However, when I navigate to Sigma and attempt to create a new extension (via the "New Extension" option), Zoho Recruit does not appear as a listed service—only options like
                                                                                                              • Email Administrators! Join our tips & troubleshooting series

                                                                                                                Greetings to all the admins out there! This announcement is exclusively for you. As we step into the New Year, we’re excited to start a dedicated series of admin-specific tips curated to support you. These posts will help you overcome everyday challenges
                                                                                                              • Notes badge as a quick action in the list view

                                                                                                                Hello all, We are introducing the Notes badge in the list view of all modules as a quick action you can perform for each record, in addition to the existing Activity badge. With this enhancement, users will have quick visibility into the notes associated
                                                                                                              • Deprecation of the Zoho OAuth connector

                                                                                                                Hello everyone, At Zoho, we continuously evaluate our integrations to ensure they meet the highest standards of security, reliability, and compliance. As part of these ongoing efforts, we've made the decision to deprecate the Zoho OAuth default connector
                                                                                                              • Personalize your booking pages with Custom CSS

                                                                                                                Greetings from the Zoho Bookings team! We’re introducing Custom CSS for Zoho Bookings, designed to give you complete control over the look and feel of your booking pages. With this new feature, you can upload your own CSS file to customize colors, fonts,
                                                                                                              • Free Webinar : Unlock AI driven business insights with Zoho Inventory + Zoho Analytics

                                                                                                                Are you tired of switching between apps and exporting data to build customized reports? Say hello to smarter & streamlined insights! Join us for this exclusive webinar where we explore the power of the Zoho Inventory–Zoho Analytics integration. Learn
                                                                                                              • No OR Filter for Views with a Related Modules Criteria

                                                                                                                We would like to create a Deal View where the User can see all their deals. For that, we would need an OR to connect the criteria. One of the Fields is a "multiselect User", these (Related Modules Criteria) can only be Filter with an AND. Even between
                                                                                                              • Creating a Chart from a Report

                                                                                                                In Zoho Analytics, is it possible to create a chart from a Pivot View report? We are looking to use Zoho Analytics to replace Excel for Sales reports and would like to be able to show both the table and the chart together.
                                                                                                              • Import Function: ONLY update empty fields

                                                                                                                When setting up an import from a spreadsheet to CRM, there is a checkbox "Don't update empty values for existing contacts" (see screenshot below). While I see some limited benefit from this functionality, I think there should also be an "ONLY update empty
                                                                                                              • Sales IQ Chat Widget is Only Displaying Last Name

                                                                                                                Can anyone suggest why the widget is only displaying "last name"?! We have the latest version of the wordpress plugin installed. Thanks Thanks!
                                                                                                              • Free Webinar: Zoho Sign for Zoho Projects: Automate tasks and approvals with e-signatures

                                                                                                                Hi there! Handling multiple projects at once? Zoho Projects is your solution for automated and streamlined project management, and with the Zoho Sign extension, you can sign, send, and manage digital paperwork directly from your project workspace. Join
                                                                                                              • Begin the year with best practices in the Zoho Desk mobile app : Part 2

                                                                                                                In focus: Optimizing collaboration and supervision Let's begin 2026 with Part 2 of our tips series on driving your ticketing operations at your fingertips. In Part 1, we explored streamlining operations within tickets. This helped individuals at Omniserve
                                                                                                              • Process checklist in CRM

                                                                                                                Hi We've created a new sales process that I'm mapping into the CRM - issue I have is that some of the tasks / milestones I would like to capture require very simple tick box responses but there are quite a few under a variety of sub categories so I don't
                                                                                                              • Can we disable add to cart in Zoho Commerce?

                                                                                                                Hello, Our sales happen on the phone. During the call the customer is directed to our website to inspect the products together with the sales rep. So we need a way to present our inventory. I figured Zoho Commerce is a good fit for this use case. However we would have to disable the possibility to purchase products in the shop. Is that possible? Sunny regards, Artjom
                                                                                                              • Holidays - Cannot Enter Two Holidays on Same Day

                                                                                                                I have a fairly common setup, where part-time employees receive 1/2 day's pay on a holiday and full-time employees receive a full day's pay. Historically, I've been able to accommodate this by entering two separate holidays, one that covers full-time
                                                                                                              • How to update "Lead Status" to more than 100 records

                                                                                                                Hello Zoho CRM, How do I update "Lead Status" to more than 100 records at once? To give you a background, these leads were uploaded or Imported at once but the lead status record was incorrectly chosen. So since there was a way to quickly add records in the system no matter how many they are, we are also wondering if there is a quicker way to update these records to the correct "Lead Status". I hope our concern makes sense and that there will be a fix for it. All the best, Jonathan
                                                                                                              • Zoho DataPrep and File Pattern configuration

                                                                                                                I'm using Zoho data prep to ingest data from One Drive into Zoho Analytics... The pipeline is super simple but I can't any way to get all the files that I need. Basically I need to bring all the files with a certain pattern and for that I'm using a regex
                                                                                                              • Adding a new section to the related details sidebar when creating a new ticket.

                                                                                                                Hello, I was wondering if you can add a new section to the related details sidebar when creating a new ticket. I was wanting to have it to where it also shows the account information related to the contact chosen as well. This is the section I am referring
                                                                                                              • JWT Token authentication problem that sometimes generates infinite redirect loops

                                                                                                                Description : Nous proposons un bouton sur notre plateforme permettant de rediriger l'utilisateur vers le portail ZohoDesk via un jeton JWT pour une authentification transparente. Cependant, il arrive que certains utilisateurs soient pris dans une boucle
                                                                                                              • Zoho desk desktop application

                                                                                                                does zoho desk has a destop applicaion?
                                                                                                              • No funcionan correctamente el calculo de las horas laborales para informe de tickets

                                                                                                                Hola, estoy intentando sacar estadísticas de tiempo de primera respuesta y resolución en horario laboral de mis tickets, pero el calculo de horas en horario laboral no funciona correctamente cree los horarios con los feriados : Ajusté los acuerdos de
                                                                                                              • How do I bulk archive my projects in ZOHO projects

                                                                                                                Hi, I want to archive 50 Projects in one go. Can you please help me out , How can I do this? Thanks kapil
                                                                                                              • Introducing Dedicated Modules for Plans, Addons, and Coupons in Zoho Billing

                                                                                                                We’ve enhanced the way you manage Plans, Addons, and Coupons in Zoho Billing. Previously, all three grouped together under Subscription Items. Now, each one has its own dedicated module, giving you a cleaner and more intuitive experience. This update
                                                                                                              • ZOHO Work Drive Back Up

                                                                                                                I am looking for a ZOHO Work Drive backup solution. Something that is cloud based. There's lots of these kinds of options for Google Drive and other providers, but I have not seen anything for WorkDrive. Any suggestions?
                                                                                                              • Next Page