Bad customer service at the help desk
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Hello! Welcome to CRM customer support
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Hello
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hi.
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are you talking about Zoho CRM invoice or about Zoho Invoice
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CRM
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may I have the screenshot it
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Eric
is sharing a file with you
Capture.JPG - (Size:187.08 KB)
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are you able to read it?
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Please select an account by click on it and then it will get closed
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no, that part does not work
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i select it, and it remains open
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it is a javascript error
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could you please your browser's cache cookies and then try one
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done, does not work
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please submit a trouble ticket
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sure will do but before that can you try with an alternate browser please
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tried, does not work
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you there?
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tried Ie, Firefox, and Chrome
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I am sorry i was in multiple chat
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please give me a quick moment let me check it up
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could you please create a two test account and then try to associate them please
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associate them how? This is a scripting problem, not an account problem
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please stop having me do your job and just place the trouble ticket
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sure we will check this up with the help of a developer, but the mean while this is just to check various possibilities
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| I am not compiling you to do this, it is just to check it up | |
| I have tried many different accounts, some with parent units, some without | |
| i have tried different browsers | |
| when you activate the account search, it clearly is a javascrpit error because the window does not close | |
| nothing else | |
| may i have the screenshot of the error page please | |
The screenshot I sent you earlier is the error. It does not give you a scripting error because if you do not put the java code in to close it, the window will not close. This is not classified as an error in Java. Submit the ticket, stop asking me stupid questions, and give me the tracking number. I have spent too much time dealing with you for such a simple request.
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