Basic CRM Functions

Basic CRM Functions

It would be very helpful to be able to view all activity history for an account on one screen.  Right now it's very difficult to get a good picture of true activity history when emails are being logged on a separate screen.  It's great they filter our to the contact they're associated with, but it would be great to see a single, chronological history for an entire account.

It would be great to be able to result completed calls using a dropdown.  I've created a custom field for call results, but the only one that populates the activity history on the account screen is a text field.  A dropdown would be far more efficient.

When completing an activity and choosing "save & new" it would be great if the contact and account were automatically filled in with the same one the current activity is being completed for.  It takes a lot of time to go search them out everytime you complete one activity and wish to create a follow-up for the exact same contact.