basic features are missing

basic features are missing

You have updated Support with new APIs?
I found there are few basic APIs missing in your support desk.
like
 - filters to get tickets
 - unable to create thread
 - attachments are created by name is always same. (may be related to API key user)

As there basic features are missing, we cant be using zoho anymore.
I haven't heard any reply to my support tickets on these either.


Rama.

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