Blocked Account

Blocked Account

Hi 
Can you please unblock my account, i am continually receiving a message An error occurred while sending mail. The mail server responded 5.4.6 Mail rate exceeded limit <a hret=http//mail.zoho.comUnblock me
I have tried to do this and so has my administrator and can find no blocks. Please help this is extremely frustrating as I now can nit send a single email.
Please reply at your earliest opportunity.
Thank You