Blocked Outgoing Email

Blocked Outgoing Email

Hi,
I have raised 8 or 9 tickets since Friday when my outgoing mail was blocked. 6 emails sent not by me. 
All I have heard back is one email asking for some info - funny but I can't send it as my email is BLOCKED. So I have replied by various contact forms.  No response.  The I just read that some one had their email reinstated in less than one day.  I am shell shocked.  3 full days and next to nothing. emergency tickets, nada.  If you could please reinstate my email I would appreciate it. As you can see I am now really annoyed. This is my personal and business email. I do not send out bulk emails - I have mailchimp for that.
Please, please, please as per all my requests could you please sort this out.