Hello!
I have noticed that Blueprint States have a Maximum time limit and afterwards, we can choose an action to happen such as a SLA alert, email notifications, tasks and field updates.
I would like that after the time is met, one of the transitions will be executed automatically. For example, an Email FOllow Up transition. Sounds weird to create a task for a employee to go and click the button to do the follow up.
Is there a way to do this?
Best regards,
J.