Blueprint DESK - Change ticket status in Zoho Flow or API (Perform transition - /api/v1/tickets/{ticket_id}/transitions/{transitionId}/perform)
I created a blueprint in DESK and I'm wanting to automate some processes, for that I'll need to put some triggers and one of them would be to change the ticket status (Blueprint) in FLOW or by some API.
I tried to use what is in the documentation, but I couldn't, it's not getting the expected return by the API.
API
/api/v1/tickets/{ticket_id}/transitions/{transitionId}/perform
Does anyone have any way I can change the status of the blueprint?
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