Dear Desk developers,

The limits defined for different plans doesn't seem to be fair :  https://help.zoho.com/portal/kb/articles/creating-a-blueprint-in-zoho-desk

You are allowing the enterprise plan to have 20 blueprints with each blueprint having 50 transitions whereas the professional plan which is priced half of the enterprise plans does have just 1 blueprint with up to 10 transitions.

Enterprise plan 50 x 20 = 1000

Professional plan 10 x 1 = 10

Please adjust the professional plan limits a little bit closer to the enterprise plan limits for the blueprint feature. This one is a key feature of most Zoho products which you brag so much, so you should also give your medium sized customers some more room to experiment with it.

I would at least expect 5-10 blueprints with up to 20-25 transitions to be allowed to the professional plan.

Please reconsider your limitation decision.