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Hi
Head to Setup → Personalization → Preference and check if "Keyboard Shortcuts" are disabled. Try enabling them again and let us know how it goes!
Regards,
Shivani | Zoho Desk
Hi
We can go over this issue in a live session. If you're available today, feel free to book a slot using the link shared in #112132680.
Regards,
Shivani | Zoho Desk
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