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Formatting Shortcuts like Crtl + B, Crtl + I, Crtl + U, are not working.
Is there a setting to get these reactivated? I can still do things like cut, copy, and paste.

1 user has this problem.
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Hi

,

Head to Setup → Personalization → Preference and check if "Keyboard Shortcuts" are disabled. Try enabling them again and let us know how it goes!

Regards,
Shivani | Zoho Desk

I tried that a few times. No change. I also tried:
Clearing cache and cookies
Restarting PC multiple times
Using different browsers
Confirming the shortcuts work correctly in other applications like Word and Outlook
Ensured no 3rd party software or keyboard settings are conflicting.

Note worthy: Crtl+X, C, and V all work fine.
The issue seems to be specifically affecting font format shortcuts like Bold, Italics, and Underline.

Hi


We can go over this issue in a live session. If you're available today, feel free to book a slot using the link shared in #112132680.

Regards,
Shivani | Zoho Desk

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