Ok I have a little issue and I think I need the help of an expert.

I have also opened a support ticket but while I wait to see if they can find the issue maybe a Books expert has an idea for me.

So we are based in Quebec and here we have customers who mainly use French and others English. So when they made the Books organisation and every template and items they made them bilingual. So as the company grows we want to change to a single language because we find that to be more professional.

So we made 2 templates for emails and invoices. But for the item we don't want to have double the items and if a salesperson makes a mistake and puts the English item in a  french bill people will get mad.

So we came up with custom fields in the item so for example for the name i made a custom field called English Name.