I wonder if anyone else is having this problem. It is destroying my marketing business because I don't want to send emails out when it will not automatically keep my lists "clean" by flagging a bounced email and automatically opting them out like it is supposed to.
I haven't sent marketing emails to customers/prospects for 1.5 weeks now because of this. Is anyone else having the same problem? They are saying that it is "taking time" to basically recognize these bounces but that is not true! I tested it with creating bad email addresses in Zoho and sending via Zoho (of course, it doesn't recognize the bounce in the system, not even after 5 or 6 days) and then I send it via Outlook and I get a "invalid" email message back almost immediately.
For my business, 1.5 weeks of no emails going out is a big deal. I hope to get to the truth of this matter and see if it is just my account having the trouble, or if someone else is too. Thank you.