Breaking DKIM Alignment - ZOHO, HOW ABOUT A RESPONSE?!?!

Breaking DKIM Alignment - ZOHO, HOW ABOUT A RESPONSE?!?!

I've emailed Zoho about this crucial issue and haven't received a response. If we can't get our Zoho email to pass DMARC alignment because Zoho is breaking DKIM by modifying our emails, and if Zoho Support won't respond in a timely manner, we'll take our paid email plan elsewhere.

So, for a third time:
-----------------------------------------------------------
 I'm not getting DKIM alignment because of an error (signature did not verify) and a warning (l= tag included).

Upon further testing, I can see what is happening.  I sent test emails using Postbox and Outlook email clients, as well as from Zoho.com. I have found that Zoho.com and Outlook submitted emails both produce the above errors, while email sent using Postbox software yields full alignment (aside from the warning of the l= tag).  

Looking at the source code for all emails, I can see that Zoho and Outlook both break DKIM.  Zoho.com and Outlook modify the headers in transit - either changing the Content-Type or adding HTML, or both. Note, these are both emails sent from @MyDomain.com to a single recipient email (no forwarder/alias address).

This email sent from Zoho.com (also note broken quotations ["]:
DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; t=1572288084; s=zoho; d=MyDomain.com; i=me@MyDomain.com; h=Date:From:To:Message-Id:Subject:MIME-Version:Content-Type; l=620; bh=OeBT59YcrAZlNfvyrNpNHTYNlwfijzx1kaCbNGRwns4=; b=D3Vo8zs746N44c9tFwtaHpkhztB9a75OyzqKIdTVsnRQ8C2HlJtKXFD0wnjPfvvK UdRZMFq0+E3XbG55B9nmLWtGa36UbGII+VSNKxCxcKZrqXobWu0sBumGMhqMcHpOEEJ qoRI+GHt6LxlRUErxNPquNZ8x34DWHtXJCkqgdDM=

Received: from mail.zoho.com by mx.zohomail.com with SMTP id 1572288077891884.3493464741894; Mon, 28 Oct 2019 11:41:17 -0700 (PDT)
Date: Mon, 28 Oct 2019 11:41:17 -0700
From: MyDomain me <me@MyDomain.com>
To: personalemail <personalemail@gmail.com>
Subject: SL Zoho to Gmail
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary="----=_Part_1442111_619895866.1572288077890"
X-Priority: Medium
User-Agent: Zoho Mail
X-Mailer: Zoho Mail

------=_Part_1442111_619895866.1572288077890
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: 7bit

Testing this out once again...

------=_Part_1442111_619895866.1572288077890
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: 7bit

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"><html><head><meta content="text/html;charset=UTF-8" http-equiv="Content-Type"></head><body ><div style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10pt;">Testing this out once again...</div><br></body></html>
------=_Part_1442111_619895866.1572288077890--

This email sent via Outlook:
DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; t=1572285895; s=zoho; d=MyDomain.com; i=business@MyDomain.com; h=From:To:References:In-Reply-To:Subject:Date:Message-ID:MIME-Version:Content-Type; l=2911; bh=55oF+Vtr7xAyCI+9fEOOLbGjyfa0E52iy36tJ5PPlFg=; b=Wdn3LaXGjO+zhoTR2EGR6DTJX+LVldSDEmWTdTm4gIQH3tLIzyTVwLe89UfbnfHF c5FFA6RUBPi+kxJd5qWA/Ek51MBizguuIO1rxckZfNT31UDp0tipm1LZj32J5MEvUpV i2YndTwcRMGokvyfNckz/J0WNBxXen0nDbV2W/X4=
Received: from MyPC (22.222.22.22 [22.222.22.22]) by mx.zohomail.com with SMTPS id 1572285893509749.9206635065016; Mon, 28 Oct 2019 11:04:53 -0700
Subject: SL Outlook to Gmail
Date: Mon, 28 Oct 2019 14:04:51 -0400
Message-ID: <009001d58dba$3290edd0$97b2c970$@MyDomain.com>
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary="----=_NextPart_000_0091_01D58D98.AB7F9BF0"
X-Mailer: Microsoft Outlook 16.0
Thread-Index: AQMrjcYI76YKJTL13jlnlC+Yh/R+xaTEWLRw
Content-Language: en-us
X-ZohoMailClient: External

------=_NextPart_000_0091_01D58D98.AB7F9BF0
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: 7bit

Sent: Monday, October 28, 2019 2:01 PM
Subject: SL Outlook to Gmail

Testing testing testing

------=_NextPart_000_0091_01D58D98.AB7F9BF0
Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: quoted-printable

<html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-micr=
osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
//www.w3.org/TR/REC-html40"><head><meta http-equiv=3DContent-Type content=
=3D"text/html; charset=3Dutf-8"><meta name=3DGenerator content=3D"Microsoft=
 Word 15 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
=09{font-family:"Cambria Math";
=09panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
=09{font-family:Calibri;
=09panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
=09{margin:0in;
=09margin-bottom:.0001pt;
=09font-size:11.0pt;
=09font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
=09{mso-style-priority:99;
=09color:#0563C1;
=09text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
=09{mso-style-priority:99;
=09color:#954F72;
=09text-decoration:underline;}
p.msonormal0, li.msonormal0, div.msonormal0
=09{mso-style-name:msonormal;
=09mso-margin-top-alt:auto;
=09margin-right:0in;
=09mso-margin-bottom-alt:auto;
=09margin-left:0in;
=09font-size:11.0pt;
=09font-family:"Calibri",sans-serif;}
span.EmailStyle18
=09{mso-style-type:personal;
=09font-family:"Calibri",sans-serif;
=09color:windowtext;}
span.EmailStyle19
=09{mso-style-type:personal-reply;
=09font-family:"Calibri",sans-serif;
=09color:windowtext;}
.MsoChpDefault
=09{mso-style-type:export-only;
=09font-size:10.0pt;}
@page WordSection1
=09{size:8.5in 11.0in;
=09margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
=09{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext=3D"edit">
<o:idmap v:ext=3D"edit" data=3D"1" />
</o:shapelayout></xml><![endif]--></head><body lang=3DEN-US link=3D"#0563C1=
" vlink=3D"#954F72"><div class=3DWordSection1><p class=3DMsoNormal><b>From:=
</b> business@MyDomain.com &lt;business@MyDomain.com&gt; <br><b>Sent:=
</b> Monday, October 28, 2019 2:01 PM<br><b>To:</b> 'personalemail@gmail.com' =
&lt;personalemail@gmail.com&gt;<br><b>Subject:</b> SL Outlook to Gmail<o:p></o=
:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Testi=
ng testing testing<o:p></o:p></p></div></body></html>
------=_NextPart_000_0091_01D58D98.AB7F9BF0--


and fully aligned email sent from Postbox:
DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; t=1572282880; s=zoho; d=MyDomain.com; i=me@MyDomain.com; h=To:From:Message-ID:Subject:Date:MIME-Version:Content-Type:Content-Transfer-Encoding; l=2528; bh=wh6E9+UkredgM9cAiQ5v/ylrQjZi6SIluliT5hWHoW0=; b=PelPzzFJ1kKV9hX+QaZ1cJVBLXsbVA2gJSrxT9oudwMW2WNUUQmL427aNhDHZ1vJ J13mdMYJ+SAAQDulrXz3aNYqCMEV+M/orRBNMYADG97CKUusMjItveOf3aC1eZ+s5uD +lgUrOxIXfTP2BTPj2MxXeSJXtyBbIkzUKWhgU6Y=
Received: from [111.111.1.11] (22.222.22.22 [22.222.22.22]) by mx.zohomail.com with SMTPS id 1572282879750898.4677175428585; Mon, 28 Oct 2019 10:14:39 -0700 (PDT)
From: MyDomain <me@MyDomain.com>
Subject: SL Postbox to Gmail
Date: Mon, 28 Oct 2019 13:14:37 -0400
User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 PostboxApp/7.0.7
MIME-Version: 1.0
Content-Type: text/html; charset=utf-8
Content-Language: en-US
Content-Transfer-Encoding: quoted-printable

<html theme=3D"tangaroa"><head>
<meta http-equiv=3D"content-type" content=3D"text/html; charset=3Dutf-8"></=
head><body
 style=3D"font-family: Tahoma; font-size: 14px;" text=3D"#000000">
<div style=3D"font-size: 14px;font-family: Tahoma;">Testing once again<br><=
div
 class=3D"moz-signature"><br>
=09
=09=09
<title></title>

=09
=09
=09=09
<hr style=3D"text-align:left;margin-left:0;width:400px;height:=20
12px;border: 0;box-shadow: inset 0 12px 12px -12px rgba(48, 51, 113,=20
1);">
=09=09
<div style=3D"height:10px;">
=09=09=09=C2=A0</div>

=09=09
<div>
=09=09=09<img=20
ng"><br>
=09=09=09<span style=3D"font-family:lucida sans unicode,lucida=20
grande,sans-serif;"><span style=3D"font-size: 14px; font-weight: bold;"><em=
>Tara</em>
 | </span><span style=3D"color:#696969;"><span style=3D"font-size: 14px;">S=
tarlinks
 Gifts</span></span></span>
=09=09=09<div style=3D"padding-top: 3px;">
=09=09=09=09<span style=3D"font-size:12px;"><span style=3D"font-family:luci=
da sans=20
unicode,lucida grande,sans-serif;"><a a=3D""=20
href=3D"mailto:me@MyDomain.com"=20
style=3D"font-family:'Lato',arial,sans-serif;color:#404040;font-size:13px;t=
ext-decoration:none;">me@MyDomain.com</a></span></span></div>
=09=09=09<div style=3D"padding-bottom:5px;">
=09=09=09=09<span style=3D"font-size:12px;"><span style=3D"font-family:luci=
da sans=20
unicode,lucida grande,sans-serif;"><a=20
style=3D"color:#870ee3;font-size:13px;text-decoration:none;font-family:'Lat=
o',arial,sans-serif;"
 target=3D"_blank"><span style=3D"color:#303371;"><span>Shop MyDomain </sp=
an></span></a></span></span></div>
=09=09=09<table style=3D"border-spacing: 0px;max-width:108px;">
=09=09=09=09<tbody>
=09=09=09=09=09<tr>
=09=09=09=09=09=09<td style=3D"background-color:#303371;border-radius:20px"=
=20
align=3D"center" height=3D"20" width=3D"20" valign=3D"middle">
=09=09=09=09=09=09=09<a href=3D"https://www.facebook.com/MyDomain/" target=
=3D"_blank"><img
=20
ebook.png"
 style=3D"max-width:20px;max-height:12px;vertical-align: middle;"></a></td>
=09=09=09=09=09=09<td width=3D"5">
=09=09=09=09=09=09=09=C2=A0</td>
=09=09=09=09=09</tr>
=09=09=09=09</tbody>
=09=09=09</table>
=09=09</div>

=09=09
<p>
=09=09=09=C2=A0</p>

=09

</div></div>
</body>
</html>


So, Zoho email via Postbox signs the Content-Type AND Content-Transfer-Encoding. 
Zoho email via Zoho.com and Outlook signs only the Content-Type, then changes the encoding, and changes the email to multi-part emails. 

Yes, I have tried changed the encoding in both Zoho AND Outlook, but regardless of what I set them too, this issue replicates.  

Please research and advise asap, thank you.

    Access your files securely from anywhere









                          Zoho Developer Community




                                                • Desk Community Learning Series


                                                • Digest


                                                • Functions


                                                • Meetups


                                                • Kbase


                                                • Resources


                                                • Glossary


                                                • Desk Marketplace


                                                • MVP Corner


                                                • Word of the Day


                                                • Ask the Experts



                                                          • Sticky Posts

                                                          • Important update! Re-authentication mandated for sensitive admin operations in Admin Console.

                                                            Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performed
                                                          • Important announcement: IPv6 support in Inbound gateway

                                                            Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related to
                                                          • Administrators now have permissions to access the Subscription and Payment details.

                                                            Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requests
                                                          • Move ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!

                                                            Dear all,  We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features.  Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introduced
                                                          • Announcement - Changes in Custom login page

                                                            In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure.  You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'.  We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done


                                                          Manage your brands on social media



                                                                Zoho TeamInbox Resources



                                                                    Zoho CRM Plus Resources

                                                                      Zoho Books Resources


                                                                        Zoho Subscriptions Resources

                                                                          Zoho Projects Resources


                                                                            Zoho Sprints Resources


                                                                              Qntrl Resources


                                                                                Zoho Creator Resources



                                                                                    Zoho CRM Resources

                                                                                    • CRM Community Learning Series

                                                                                      CRM Community Learning Series


                                                                                    • Kaizen

                                                                                      Kaizen

                                                                                    • Functions

                                                                                      Functions

                                                                                    • Meetups

                                                                                      Meetups

                                                                                    • Kbase

                                                                                      Kbase

                                                                                    • Resources

                                                                                      Resources

                                                                                    • Digest

                                                                                      Digest

                                                                                    • CRM Marketplace

                                                                                      CRM Marketplace

                                                                                    • MVP Corner

                                                                                      MVP Corner







                                                                                        Design. Discuss. Deliver.

                                                                                        Create visually engaging stories with Zoho Show.

                                                                                        Get Started Now


                                                                                          Zoho Show Resources

                                                                                            Zoho Writer

                                                                                            Get Started. Write Away!

                                                                                            Writer is a powerful online word processor, designed for collaborative work.

                                                                                              Zoho CRM コンテンツ






                                                                                                Nederlandse Hulpbronnen


                                                                                                    ご検討中の方




                                                                                                          • Recent Topics

                                                                                                          • Loading CSS Stylesheets into HTML Snippet

                                                                                                            Combining html/css into a single snippet can grow quite large for a UI that has a lot of functionality/styling. To keep things tidy, are we able to pull files into an html snippet using a <link> tag? If so, what are some best practices?
                                                                                                          • Notes Attachments

                                                                                                            Two things it would be nice to have the attachment size the same as the attachments sections and it would be nice to be able to attach links like you can in the attachments section. Thank you
                                                                                                          • Canvas: empty images

                                                                                                            Hello. If I add an image field like contact photo in a Canvas design, and the field is empty, there is an ugly placeholder in its place. This doesn't happen in the standard view. In the standard view, if the contact photo is empty, nothing appears in
                                                                                                          • Google enhanced conversions not working

                                                                                                            Hi guys, I've connected Zoho CRM through Google Ads interface with the goal to setup the enhanced conversion tracking in Google Ads. I have to Zoho related conversion goals which you can see in the images below: For the conversion goal above I've setup
                                                                                                          • MS Teams Meeting to Zoho CRM

                                                                                                            Has anyone figured out a good way to push MS Teams meeting info on a trigger of "meeting end" to Zoho CRM? We're looking for a way to take attendees of a meeting and meeting duration and push it into Zoho CRM after the meeting has ended. If I can just
                                                                                                          • Font Size 11 - Zoho CRM Email Templates

                                                                                                            Our company communicates with our vendors exclusively using Calibri Font Size 11, as this is the standard formatting for professional emails. Since the CRM only allows for the selection of font sizes 10 & 12, we have been unable to utilize the CRM email
                                                                                                          • Calling Function via REST API with API Key gives 401 using Zoho Developer

                                                                                                            Hi, I created a couple of functions using the one month trial of Enterprise edition, which I was able to call using the API Key method from Postman and from an external site. Now that my trial has expired, I have created the same functions in the Developer
                                                                                                          • How do I move a section or element from one page to another in the NEW Zoho Sites UI

                                                                                                            I have a section on my home page with numerous elements within it and I'd like to move the entire section to a different page on my site so I don't have to recreate it from scratch.  Is there a way for me to do that easily? I could use a quick answer on this please.
                                                                                                          • Zoho Projects app update: Global Web Tabs support

                                                                                                            Hello everyone! In the latest version(v3.10.10) of the Zoho Projects app update, we have brought in support for Global Web Tabs. You can now access the web tabs across all the projects from the Home module of the app. Please update the app to the latest
                                                                                                          • Export as MP4 or GIF

                                                                                                            Hi, Just wondering if there's a way to export/convert a presentation to an MP4 video file or even a GIF. One use case would be to use the animation functionality to create social media graphics/charts/gifs/videos. Thanks for a great tool... Rgds Jon
                                                                                                          • Page Layout- Horizontal Rule

                                                                                                            When editing the layout of, for instance, the Potentials page, is there a way to insert a horizontal rule or white space in between fields?  I'd like to keep a group of fields in the same Section, but would like to create some seperation in order to further group together certain fields within the Section.  If this is not possible, does anybody have any other suggestions on how to create this same effect?   Thank you!
                                                                                                          • Zoho Books will discontinue support for older browser versions soon

                                                                                                            Hello users, Starting from May 15, 2024, Zoho Books will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older than 100
                                                                                                          • Zoho Projects - Q3 Updates | 2025

                                                                                                            Hello Users, The final quarter of the year 2025 has begun, and we at Zoho Projects are all set with a plan. New targets to achieve and new milestones to reach, influenced by the lasting imprint of the past quarter. 2025's Q3 saw some new features and
                                                                                                          • Zoho Sheet - Printing - Page Breaks and Printing Customization

                                                                                                            I think the title is descriptive enough in that I cannot find help documentation on a simple task of adding in page brakes for separating pages on print. Thanks
                                                                                                          • Issue with Trident exe file

                                                                                                            Hello Team, Exe Setup file It's showing harmful for user pc please check and do needful. this message for developer team. Thanks Bhargav Purohit
                                                                                                          • Different languages for users

                                                                                                            Hello, Do you plan to enable individual users to select their languages for interface? Currently language can be changed for everyone - it looks like a settings for a whole portal, which is not good when you are working internationally. Best regards,
                                                                                                          • Transaction Locking with the dynamic date

                                                                                                            Is it possible to dynamically update dates on transaction locking. We want to lock transaction x days from today
                                                                                                          • Unable to change sales_order status form "not_invoiced" to "invoiced"

                                                                                                            I am automating process of creating of invoice from sales_orders by consolidated sales_orders of each customer and creating a single invoice per customer every month. I am doing this in workflow schedule custom function where i create invoice by getting
                                                                                                          • Apply Vendor Credits Automatically

                                                                                                            We are bulk importing Vendor credits in Zoho Books!!! Is there a way to apply vendor credits automatically to the first UNPAID bill of the Vendor?
                                                                                                          • Apply Vendor Credit Automatically

                                                                                                            Hello!!! Is there a way where in we can apply vendor credits automatically on the FIRST OUTSTANDING BILL of the vendor?? We have lots of VENDOR CREDITS ISSUES mostly!!! Applying it manually is a pain for us. Would be great if we have a way to apply the
                                                                                                          • Need Easy Way to Update Item Prices in Bulk

                                                                                                            Hello Everyone, In Zoho Books, updating selling prices is taking too much time. Right now we have to either edit items one by one or do Excel export/import. It will be very useful if Zoho gives a simple option to: Select multiple items and update prices
                                                                                                          • Creator problem: Edit form View not displaying whole form

                                                                                                            I'm having problems with the form in my database. The edit view is not showing the whole form: This is how it looks in the normal view: As you can see, there is a whole section in the bottom right of the form which is not displaying in the Edit View. This means that I can't change or delete any of these fields... Anybody had a similar problem or know a solution? Any help would be appreciated.   Cheers,
                                                                                                          • Vendor Master Enhancements for Faster Purchase Entry

                                                                                                            I’d like to suggest a few features that will improve accuracy and speed during purchase voucher entry: Automated Item Tax Preference in Vendor Master Add an option to define item tax preference in the vendor master. Once set, this preference should automatically
                                                                                                          • Quick Item Search & Auto-suggestion for Invoices

                                                                                                            Hi Team, I am facing an issue while creating invoices in Zoho Books. Currently, I have to type the full item name in the correct sequence and spelling for it to appear. For example, my item name is: "Distemper Acri Silk Special White 10kg" If I type something
                                                                                                          • Function #53: Transaction Level Profitability for Invoices

                                                                                                            Hello everyone, and welcome back to our series! We have previously provided custom functions for calculating the profitability of a quote and a sales order. There may be instances where the invoice may differ from its corresponding quote or sales order.
                                                                                                          • Integrating Chatbot with Zoho Creator Application

                                                                                                            Is it possible to integrate a chatbot with a Zoho Creator application?
                                                                                                          • Average Costing / Weighted Average Costing

                                                                                                            Hello fellow maadirs. I understand Zoho Books uses FIFO method of dealing with inventory costing, but do you guys have any plans to introduce average costing? We indians need average costing. It's part of our culture. Please. I beg thee. Thanks.
                                                                                                          • 'Add Tax To Amount' not reflected in Invoice

                                                                                                            Hi Zoho Support, I'm experiencing an issue with tax calculation display in my invoice template. Despite having "Add tax to amount" box checked in the template settings, the Amount column is not showing the tax-inclusive total for line items. Current behaviour:
                                                                                                          • "Subject" or "Narration"in Customer Statement

                                                                                                            Dear Sir, While creating invoice, we are giving in "Subject" the purpose of invoice. For Example - "GST for the month of Aug 23", IT return FY 22-23", "Consultancy", Internal Audit for May 23". But this subject is not coming in Customer Statement. Only
                                                                                                          • A real WYSIWYG field instead of the limited rich text

                                                                                                            Hi to everyone A "real" WYSIWYG or HTML field that outputs good HTML code when accessed through the API would be excellent. I tried to use the rich text field, but the styling options are limited. For example, there are no heading tags (h1 to h6), and
                                                                                                          • Delete my store of Zoho commerce

                                                                                                            Hi Team, I want to delete my stores of commerce. Please help me asap. Looking for the positive response soon. Thanks Shubham Chauhan Mob: +91-9761872650
                                                                                                          • Delete Inactive Zoho Accounts - Access Cleanup_User Id: 60001640923

                                                                                                            As part of our Zoho access hygiene, we’ve reviewed and deactivated several inactive user accounts. These accounts have not been used in the past year and are no longer tied to active operations. All access rights have been revoked, and records retained
                                                                                                          • No feedback from Zoho Books regarding Yodlee feeds for Investec

                                                                                                            I reported on 6 Feb 2025 that the Bank Feeds for Investec bank via Yodlee are not working. To date there has been no resolution. You are charging us for a suite of products where the functionality does not work. Please advise how you will refund me for
                                                                                                          • Inappropriate Removal of Features

                                                                                                            It's the first with any software where I am experiencing that an existing customer has some of his exiting features removed. Moreover, new Zoho One users are paying less than us. Is this going to be Zoho's "normal behaviour". If so, it is going to be
                                                                                                          • Filtering report embeded in page

                                                                                                            Right now we are using a page variable to filter a report on a page. However, it being a page variable makes it reset if you go to another report/form, we want the filter to be kept the same. I tried using an application variable according to zoho you
                                                                                                          • Export Invoices to XML file

                                                                                                            Namaste! ZOHO suite of Apps is awesome and we as Partner, would like to use and implement the app´s from the Financial suite like ZOHO Invoice, but, in Portugal, we can only use certified Invoice Software and for this reason, we need to develop/customize on top of ZOHO Invoice to create an XML file with specific information and after this, go to the government and certified the software. As soon as we have for example, ZOHO CRM integrated with ZOHO Invoice up and running, our business opportunities
                                                                                                          • Zia summarizes your IM bot chats in real time

                                                                                                            Hello everyone! Let's say you’re an agent taking over a chat where a customer was booking a flight through a bot on WhatsApp. They've already shared key details, like their destination, travel date, and number of passengers. You need to understand the
                                                                                                          • Megamenu

                                                                                                            Finally! Megamenu's are now available in Zoho-Sites, after waiting for it and requesting it for years! BUT ... why am I asked to upgrade in order to use a megamenu? First: Zoho promised to always provide premium versions and options for all included Zoho-applications
                                                                                                          • Cancel and refund

                                                                                                            Hi, Yesterday I paid for the Zoho email subscription. Within a few minutes, I realized that the subscription counts one email ID as one user. To make another email ID for the same domain name, I'd have to pay for another user. I emailed right away to
                                                                                                          • One Contact with Multiple Accounts with Portal enabled

                                                                                                            I have a contact that manages different accounts, so he needs to see the invoices of all the companies he manage in Portal but I found it not possible.. any idea? I tried to set different customers with the same email contact with the portal enabled and
                                                                                                          • Next Page