Bug: Export as PDF creates secure PDF

Bug: Export as PDF creates secure PDF

The PDF export function always creates a Secure PDF, regardless of whether you have asked for that option. This has several negative effects.

The most pressing problem for us is that users of the PDF are prevented from copying text from the PDF. When the PDF provides instructions for command lines to type in, being unable to copy those command lines is rather fatal.

The Export as PDF dialog has an option "Click here to set password for the PDF file". Not clicking on that checkbox should result in a non-secure PDF, but it doesn't. It just results in a PDF with no username/password (anyone can open it), but no way to copy, and no way to change the security settings.

If you do select that checkbox, then fields appear for username/password.  Our current workaround is to create username/password, so that at least we can open the PDF in Acrobat, then remove the security. But this is  very tedious when many new versions are being created.

Graham

Issue Id: GWZ1045
                  Zoho Marketing Automation

                    Zoho SalesIQ Resources



                          Manage your brands on social media

                            Zoho Pagesense Resources



                                  Zoho TeamInbox Resources

                                    Zoho DataPrep Resources



                                      Zoho CRM Plus Resources

                                        Zoho Books Resources


                                          Zoho Subscriptions Resources

                                            Zoho Desk Resources

                                              Zoho Projects Resources


                                                Zoho Sprints Resources


                                                  Qntrl Resources


                                                    Zoho Creator Resources


                                                      Zoho WorkDrive Resources



                                                        Zoho Campaigns Resources

                                                          Zoho CRM Resources

                                                          • CRM Community Learning Series

                                                            CRM Community Learning Series


                                                          • Tips

                                                            Tips


                                                          • Functions

                                                            Functions


                                                          • Meetups

                                                            Meetups


                                                          • Kbase

                                                            Kbase


                                                          • Resources

                                                            Resources


                                                          • Digest

                                                            Digest


                                                          • CRM Marketplace

                                                            CRM Marketplace


                                                          • MVP Corner

                                                            MVP Corner


                                                          • Word of the Day

                                                            Word of the Day

                                                                Design. Discuss. Deliver.

                                                                Create visually engaging stories with Zoho Show.

                                                                Get Started Now