Bug Tracker Business Rules Enhancement
It would be grand if we cold set rules for specific actions associated with a ticket.
Say something like this
IF
current user != AssignedTo
&& current user.role != Admin
&& current user != Reporter
&& current action == comment
&& NotifyReporter == true
Set AssignedTo = Current User.
or
IF currentAction == comment
&& NotifyReporter == true
Set status == WaitingOnCustomerResponse
I can see so many uses for this type of addition to an already wonderful system.