In the lead module, I save the phone number. Then I try to create a custom button so when our user click the button it will open the Whatsapp App in the Web Browser. to open the Whatsapp in the browser I have to open the URL using the format below
so the link will be something like this:
I am from Indonesia, the country code is 62. unfortunately in our country, people usually write their number using '0', so the number above will be saved as 0
8123456789 in my Phone field in Leads module.
I try to create custom button like this
as you can see I write the URL like this:
but when press the button it actually will open this URL
it won't open Whatsapp because it has no country code in it. so basically I have to change
from 08123456789 to be 628123456789 . I have to change from 0 to be 62.
can I do that 'programmatically' ? I am a programmer, I can do it easily in Javascript, but I need to know how to do that in Zoho CRM