Welcome to Portal

?Unknown\pull-down

Welcome to Zoho Cares

Bienvenido a Soporte de Zoho

Search our knowledge base, ask the community or submit a request.

Similar to Mailchimp's "IF / ELSE / ENDIF" functionality, I want to be able to display a sentence with a personalised field only if that merge tag is not empty for the given record.


Is this possible on Zoho Campaigns?


Thanks
Phil

1 user has this question.
23 Replies
Reply
13 more

Hi everyone,



Can you give me an update on this feature request?

Really need this, not only for showing text but also images and other html.


@Mike,

Thank you for writing to us.

We understand how important this feature would be and we have already worked on it, which is almost ready.

We are coming up within a months time with a feature called as "Dynamic Content", using which you can achieve your requirement. 

We'll be glad to inform the same, once this is made available for use.

Until then, we appreciate you patience in the meantime.


Sincerely,
Mahidhar | Zoho Customer Support

  • 7 years ago

@Mahidhar M,


Well a months time is half-way there and I would like to know a launch date for this feature. Please don't string your customers along, who pay a lot of money to use your service for basic features.

Please provide an update and don't continually  put our concerns aside.

Thanks.

  • 7 years ago

@webcare ssi,

Please be informed that your concerns are our priority. We understand that it's been long since we promised, but our team is working hard to give you more than what you asked for. Yes, we've been working on a new user interface for Zoho Campaigns for quite some time and it is almost finished.

All the new features we have developed in the recent times are only for the new version. That is one reason we're unable to release anything for the current version you're working. Please bear with us for sometime, our new version with all that you asked for will be available.


Suresh.

  • 7 years ago

I wasn’t asking about Zoho campaigns, I was asking about CRM template merge tags.

  • 7 years ago

@webcare ssi,

But this area is dedicated to Zoho Campaigns. Please send email to support(at)zohocrm(dot)com, our Zoho CRM support team will help you with an answer.


Suresh.

  • 5 years ago

Is this feature active now? Couldn't find it & urgently require a conditional merge tag that changes the value depending on another field. The formal German salutation depends on the gender for instance - so female recipients should get "Sehr geehrte Frau", male recipients get "Sehr geehrter Herr". Cannot display this with the regular merge tags.

  • 5 years ago

Hello, could this be solved by "Dynamic contents" as shown here ?
https://help.zoho.com/portal/kb/articles/email-template-editor#Dynamic

  • 3 years ago

Is there an update to this feature for using conditionals in Email Templates?

Any updates on this please?

Reply to Anonymous UserA
/* */
  • 12
  • Insert
  • Plain text
Add Comment
(Up to 20 MB )