Can't select views from Oracle DB to upload it

Can't select views from Oracle DB to upload it

my Oracle DB user name is zoho2012, so the administrator
make a view for me. then i want to access those views from:

database_sql_queries.xml

when i write the normal select statements, its
not working

moreover the administrator created the view by this

CREATE OR REPLACE FORCE VIEW customer(c_code,
                                       c_a_name,
                                       c_e_name,
                                       c_a_code,)
AS
   SELECT "C_CODE", "C_A_NAME", "C_E_NAME", "C_A_CODE"
FROM ias20121.customer;

also when i try to upload the DB from bin>UploadFromDB.bat
it will show me this error:

G:Ud SureZohoReportsUdToolin>rem $Id$
        1 file(s) moved.
The system cannot find the file specified.
Error !!!
Please provide necessary connection parameters in <Tool_Home>/conf/database_conn
ection_params.conf.

Kindly check the logs for more details!

and the ias20121 is the administrator user, anyone can help me
urgently?