Hi,

I have just registered with Zoho with personal account. I can send and receive mails using the web page, but I can't send anything using Windows Live Mail as client.

A message comes up saying "The message could not be sent because the server rejected the sender's email address.

The sender's email address was XXXXXXX@zoho.com

Server error 530

Server response: 530 5.5.1 Authentication Required.

Server: 'smtp.zoho.com'

Windows Live Mail error ID: 0x800CCC78

Protocol SMTP

Port: 465

Secure SSL: Yes

I have double checked the settings on Incoming and Outgoing details on Windows Live.

I don't know what Authentication Required means or how to do it.

Any suggestions please?

Have now set up my I-pad and the same problem occurs. I can receive mails on the I-pad system but not send any. A message appears that says "Mail could not be sent". It doesn't say why.

This indicates that the problem is in the zoho settings or system as 2 different e-mail client systems have the same problem.