Can't Verfiy Domain!

Hi Zoho,

I followed the instructions to verify my domain in order to set up the email but it still says its not verified no matter what I do! I've filled out an inquiry form and sent it to customer service a few days ago but haven't heard anything back. It's quite frustrating.

As instructed, I attached a screen shot proving that the domain has been verified. The domain was bought through GoDaddy.ca on October 18, 2016 and will expiry on October 18, 2018.

Please help me!
Valerie