Hi there,
In Zoho CRM our Leads module uses the 'Last Name' field as
the required Primary Key. We also have a lookup field in the Lead
module for 'Contact' that links the Lead to a Contact. So
there is a duplication in our Lead module because it requires the
contact name twice; once for the required Primary Key, and a second
time to link to a Contact.
Instead, we would like to change the Primary Key to 'Project
Name'. Each value for 'Project Name' is unique so I
don't think it should be a problem. Is it possible to do this?
Thanks for your help!
Rachel