Can you trigger a workflow from another workflow?

Can you trigger a workflow from another workflow?

I have a workflow that updates the Status field to "Picked-Up" for a Product when a condition is met for the related Potential record.

I then have another workflow that is triggered when Product Status = "Picked-Up" and sends an email. However this email is never sent and Zoho has told me this is because a Workflow cannot be triggered by another Workflow.

Does this seem correct? If I manually set the Product Status to "Picked-Up", the email is sent correctly. But if the workflow sets the Product Status to "Picked-Up", the email doesn't get sent.