Cancel "zoho projects" subscription
Hello
I subscribed a business plan for Zoho Projects 2 months ago paying in advance for the next 12 months. Now I need to delete my current projects, cancel the subscription and get the money back for the unused months as written here http://www.zoho.com/projects/pricing-faq.html#4
I'm trying to follow the (very chaotic) instruction but I can't figure out how to do it.
When I click on "Close Account" I see an alert message which says:
You are about to delete your Zoho Account. Of course, there is no "Upgrade/Downgrade" button in my portal interface.
Could you please help me?
I'd like also to know what's the refund procedure.
Thank you very much
Damiano Venturin
I subscribed a business plan for Zoho Projects 2 months ago paying in advance for the next 12 months. Now I need to delete my current projects, cancel the subscription and get the money back for the unused months as written here http://www.zoho.com/projects/pricing-faq.html#4
I'm trying to follow the (very chaotic) instruction but I can't figure out how to do it.
When I click on "Close Account" I see an alert message which says:
You are about to delete your Zoho Account.
- Data in all Zoho Services will be deleted and your Zoho account will be permanently removed.
- Downgrade all Zoho Service's paid subscription before closing your Zoho account to stop further payments.
Could you please help me?
I'd like also to know what's the refund procedure.
Thank you very much
Damiano Venturin