Hi,

I'm trying to use the API to create a ticker, and I and getting an unusual error back when I post up data to create a ticket.

I have called the API endpoint to list the departments, and I am taking the id field from one of the ones listed and putting it as the departmentId in the following object that is being sent up.

When I post this up I get the following error back

I am not escaping the names of the parameters, I am using Newtonsoft.Json to serialize and RestSharp to make these requests so they are generating a valid json body for the request that appears correctly in any of the debug inspectors, so I'm not sure why it is being rejected, so I'm unsure where the issue is coming from, I am not using any specialized serializers or anything like that, I have a couple of C# POCO classes that reflect the structure defined in the API docs at https://desk.zoho.com/support/APIDocument.do#Tickets and https://desk.zoho.com/support/APIDocument.do#Contacts and I have tests to show that they serialize to json that matches the samples in the docs. Is there a specific approach preferred when calling the API from .Net code, should I need a custom serializer or tweak the default serialization settings?

Thanks for any help.