Cannot renew the Barclays feed connection

Cannot renew the Barclays feed connection

I have the message that my connection with Token will expire in a few days, but I'm unable to renew the connection to my Barclays account. I go through the process of logging into the bank account via Token as normal, but the account selection flashes up for a fraction of a second (too short to read anything on it, except I did see the word "unfortunately") and then the normal account screen is displayed, as though I had simply logged into my account without going through Zoho or Token.