Cant BCC comments

Whats the reason why we cant bcc to add to comments?

We are getting this error:

We are unable to process this email.

WHY DID THIS HAPPEN?
We suspect the below reasons to be the cause of failure :

1. You might have mis-spelt the email address.
2. You might have added the email address in BCC

I used the copy option within the comments to copy the email address. It works fine if I cc, just not bcc.

Topic Participants
David Fernando
Monica P
awinder

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