can't get the app to work. (Show android app)

can't get the app to work. (Show android app)

After installing app to androidtv and launching the app .He will ask me to log in to and enter the code that the app will display on your TV screen. Log in using a computer and enter the code, then a message indicating that the device is accepted. But on tv screen still app shows code and countdown of seconds. When this countdown ends, it simply gives a new code and the countdown starts again.

What would help?
TV restart did not help.
      Zoho Marketing Automation
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