Can't get through to support

Can't get through to support

Trying to call the support line and it just hangs up. It either hangs up right when I select Support-Zoho Expense. Or it hangs up after it rings for a bit. 

We have been trying to get our corporate credit card linked with Zoho since June. June 16th our credit card provider reached out to Zoho to start the process to set up the integration. After continuously following up with our provider they eventually said we needed to contact Zoho ourselves as they were not getting a response related to PCI compliance authentication. I reached out to the support email on November 16th and after continuously not getting an update unless I reached out, and even then I would just be told I would be updated at the earliest, I started calling. I can only get through to a person maybe 1/5 of the time and then its still the same response of I will be updated at the earliest. How long is this going to take? 
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