Hi,

Our company just using zoho and facing problem when receiving email with different department, simple situtations as below :

- we have 5 department (let say A,B,C,D,E)

- when someone sending email to us (A-E), the only one department will receive was A .. department B - E can't receive, then if email send to B-E the only one will receive was B .. C-E face same situation as prior

i don't know if email was receive with alphabetically.

I give you attachment with sample of email (enclose), fyi some of our department email address was :

- customer_care@biznet***.com

- home_care@biznet***.com

- premiere_care@biznet***.com