Can't unblock my emails for 3-4 days already :(

Can't unblock my emails for 3-4 days already :(

Hey hey, writing to support@zohomail.com regarding this issue each day starting Nov, 20, but no luck.

I'm trying to unblock 2 emails (jane(at)leadgicagency.com plus jane.emberg(a)leadgicagency.com

Plus, I bought more licenses to make new emails, paid 20$ and when I try to make new mailbox it blocks me "due to security reasons."

How can I fix it?