Captcha code not accepted on Web - to - Lead Form
Hi,
We're looking to implement a captcha code to our web to lead form however we are struggling to implement the captcha code correctly. On the face of it, the captcha is implemented, however when you type the code generated into the free form field, it tells me it is incorrect. This is however wrong as it seems to be entered correctly.
It sometimes works on the second time, but that is intermittent.
Any help would be great as we're now a little stuck as to what to do next.
Code snippet below;
<META HTTP-EQUIV ='content-type' CONTENT='text/html;charset=UTF-8'>
<form action='
https://crm.zoho.com/crm/WebToLeadForm' name=WebToLeads833390000000065001 method='POST' onSubmit='javascript:document.charset="UTF-8"; return checkMandatory833390000000065001()' accept-charset='UTF-8'>
<!-- Do not remove this code. -->
<input type='text' style='display:none;' name='xnQsjsdp' value='8ea82c00b3360f2b1e5c57b16235ae7bccc31d7de97e2515d2822216586e9ea9'/>
<input type='hidden' name='zc_gad' id='zc_gad' value=''/>
<input type='text' style='display:none;' name='xmIwtLD' value='7c85ae857092149583d587953e20fadf8ddabb45c1504e45f2706fc7de7cf9c1'/>
<input type='text' style='display:none;' name='actionType' value='TGVhZHM='/>
<?php if ( wp_get_post_parent_id( $post->ID ) == 80 ) : ?>
<input type='text' style='display:none;' name='returnURL' value='http://kingstoncabinets.com/thank-you/'/>
<?php else : ?>
<input type='text' style='display:none;' name='returnURL' value='http://kingstoncabinets.com/thank-you-radiators/'/>
<?php endif; ?>
<!-- Do not remove this code. -->
<table style="background-color: white; color: black; width: 100%;">
<tbody style="width: 100%;">
<tr>
<td>
<select name='Salutation'>
<option value='-None-'>Title</option>
<option value='Mr.'>Mr.</option>
<option value='Mrs.'>Mrs.</option>
<option value='Ms.'>Ms.</option>
<option value='Dr.'>Dr.</option>
<option value='Mr and Mrs'>Mr and Mrs</option>
<option value='Prof.'>Prof.</option>
</select>
</td>
</tr>
<tr>
<td>
<table style="width: 100%; margin-bottom: 0;">
<tbody>
<tr>
<td>
<input type='text' maxlength='40' placeholder='Forename *' name='First Name' />
</td>
</tr>
<tr>
<td>
<input type='text' maxlength='80' placeholder='Surname *' name='Last Name' />
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td>
<input type='text' maxlength='100' placeholder='Email *' name='Email' />
</td>
</tr>
<tr>
<td>
<table style="width: 100%; margin-bottom: 0;">
<tbody>
<tr>
<td>
<input type='text' maxlength='30' placeholder='Phone *' name='Phone' />
</td>
</tr>
<tr>
<td>
<input type='text' maxlength='30' placeholder='Postcode *' name='Zip Code' />
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td>
<select name='LEADCF17'>
<option selected value='-None-'>How did you find us</option>
<option value='Web Search'>Web Search</option>
<option value='Homes and Gardens'>Homes and Gardens</option>
<option value='Ideal Homes'>Ideal Homes</option>
<option value='HBR Show'>HBR Show</option>
<option value='Houzz'>Houzz</option>
<option value='Recommendation'>Recommendation</option>
<option value='Other'>Other</option>
</select>
</td>
</tr>
<tr>
<td>
<h6>I would like...</h6>
</td>
</tr>
<tr>
<td>
<ul style="list-style-type: none; margin-bottom: 0;">
<li><input type='checkbox' name='LEADCF104'/> a design visit </li>
<li><input type='checkbox' name='LEADCF109'/> a callback </li>
</ul>
<hr/>
</td>
</tr>
<tr>
<td>
<input type='checkbox' name='LEADCF103'/> I consent to you processing my personal data as detailed in
your <a href="<?php echo home_url( '/privacy-statement' ) ?>" target="_blank">Privacy Notice</a>
<hr/>
</td>
</tr>
<tr>
<td>
<h6>Enter the Captcha</h6>
</td>
</tr>
<tr>
<td>
<input type='text' style='width:250px;' maxlength='80' name='enterdigest' />
</td>
</tr>
<tr>
<!-- Do not remove this code. -->
<td>
<img id='imgid' src='
https://crm.zoho.com/crm/CaptchaServlet?formId=7c85ae857092149583d587953e20fadf8ddabb45c1504e45f2706fc7de7cf9c1&grpid=8ea82c00b3360f2b1e5c57b16235ae7bccc31d7de97e2515d2822216586e9ea9'>
<a href='javascript:;' onclick='reloadImg()'>Reload</a>
</td>
</tr>
<tr>
<td colspan='2' style="text-align: center; padding-top: 15px;" colspan="2">
<input class="button" type='submit' value='Submit' />
</td>
</tr>
</table>
<script>
var mndFileds=new Array('First Name','Salutation','Last Name','Phone','Email','LEADCF17','Zip Code');
var fldLangVal=new Array('First Name','Salutation','Last Name','Phone','Email','How did you find us','Post Code');
var name='';
var email='';
/* Do not remove this code. */
function reloadImg() {
if(document.getElementById('imgid').src.indexOf('&d') !== -1 ) {
document.getElementById('imgid').src=document.getElementById('imgid').src.substring(0,document.getElementById('imgid').src.indexOf('&d'))+'&d'+new Date().getTime();
} else {
document.getElementById('imgid').src = document.getElementById('imgid').src+'&d'+new Date().getTime();
}
}
function checkMandatory833390000000065001() {
for(i=0;i<mndFileds.length;i++) {
var fieldObj=document.forms['WebToLeads833390000000065001'][mndFileds[i]];
if(fieldObj) {
if (((fieldObj.value).replace(/^\s+|\s+$/g, '')).length==0) {
if(fieldObj.type =='file')
{
alert('Please select a file to upload.');
fieldObj.focus();
return false;
}
alert(fldLangVal[i] +' cannot be empty');
fieldObj.focus();
return false;
} else if(fieldObj.nodeName=='SELECT') {
if(fieldObj.options[fieldObj.selectedIndex].value=='-None-') {
alert(fldLangVal[i] +' cannot be none');
fieldObj.focus();
return false;
}
} else if(fieldObj.type =='checkbox'){
if(fieldObj.checked == false){
alert('Please accept '+fldLangVal[i]);
fieldObj.focus();
return false;
}
}
try {
if(fieldObj.name == 'Last Name') {
name = fieldObj.value;
}
} catch (e) {}
}
}
}
</script>
</form>
<!-- Do not remove this code. -->
<iframe name='captchaFrame' style='display:none;'></iframe>
</div>
Access your files securely from anywhere
Centralize Knowledge. Transform Learning.
All-in-one knowledge management and training platform for your employees and customers.
New to Zoho Recruit?
Zoho Developer Community
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
Kingston Cabinets
Sunderjan Siddharth
Sticky Posts
Enhancement to ICR’s field prompting: Preferred data extraction using advanced field prompting
Dear Customers, We hope you’re well A quick background Intelligent Character Recognition (ICR) comes as part of Zia’s optical recognition capability called Zia Vision. When we introduced it last April, the data extraction was training-based and was applicableGood news! Calendar in Zoho CRM gets a face lift
Dear Customers, We are delighted to unveil the revamped calendar UI in Zoho CRM. With a complete visual overhaul aligned with CRM for Everyone, the calendar now offers a more intuitive and flexible scheduling experience. What’s new? Distinguish activitiesAccessibility in Zoho CRM: Not just a feature—a way to empower
For instructions on setting up these controls, please check this help document: Configuring accessibility controls. Hello everyone, Today (December 3, 2024), on the International Day of Persons with Disabilities, we begin our journey towards a CRM thatScaling the customer journey: What's new in CommandCenter
Dear Customers, The last time we connected about CommandCenter, it was about the tool's new controls and revamped UI. Personally, the overhaul of the UI from the last update, still excites me. Today, we're here with news about its scalability and addedZoho CRM's sales trend and sales follow-up trend dashboards are now customizable
Dear Customers, We're here with good news! Sales trend and sales follow-up trend are two system-defined dashboards that help you understand trends and anomalies in your sales outreach and conversion efforts. They use Zia's intelligence to identify patterns
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー
その他のサービス コンテンツ
Nederlandse Hulpbronnen
ご検討中の方
Recent Topics
OpenURL working Intermittently
Never had this issue before, everything was working fine up to a few days ago. We have a buttons on reports to open forms with pre-filled fields. Now, there are instances where it will throw and error and gives no feedback. What is really strange is notTrigger workflows from SLA escalations in Zoho Desk?
Hey everyone, I’m currently working with SLA escalation rules in Zoho Desk and ran into a limitation that I’m hoping someone here has solved more elegantly. As far as I can tell, SLA escalations only support fairly limited actions (like changing the ticketZoho Recruit mailserver get blocked by Microsoft!
Hi, We have experienced this issue twice now, where Zoho Recruit outbound IP addresses are being blocked by Microsoft. We are confident that Microsoft is the blocking party, as all outbound emails to candidates with @hotmail.com, @live.com, and @outlook.comCreate formula calculations in Assemblies for scaling quantities
Something we have been encountering with our composite items is dealing with scaling of quantity of one or more items within the composite assembly relative to the number of complete units being sold. I.e. running the equation 2(n-1) on one of the assemblyZOHO CRM Quote Export / Quote Report
How can I either Export my quote list, or create a Report that shows all quotes AND includes the NOTES field in a column. I attempted to Run a Report which includes ALL FIELDS, however it does not include the Notes Field (but oddly does include the fieldsCalculate Hours Minutes Sec in Zoho Creator Using Deluge
check_In = "8-Aug-2023 10:00:00".toDateTime().toLong(); checkout = "8-Aug-2023 18:00:00".toDateTime().toLong(); //difference = start.timeBetween(end); check_In = "8-Aug-2023 17:56:50".toDateTime().toLong(); checkout = "8-Aug-2023 18:00:00".toDateTime().toLong();Build Smarter Apps with AI in Zoho Creator
Build Smarter Apps with AI in Zoho Creator This is truly the era of AI, and businesses that adapt now will lead tomorrow. Zoho is already moving ahead in this direction, continuously evolving its platform with powerful AI capabilities. With Zoho Creator,Zoho Recruit - Email Relay
Good day, Has anyone succeeded in setting up an email relay for Office 365? If I add the details from https://support.microsoft.com/en-us/office/pop-imap-and-smtp-settings-8361e398-8af4-4e97-b147-6c6c4ac95353, I get the connection error. Regards, EkaZia Dashboard Insights : turn your dashboard into decisions
When you look at a chart or KPI in a dashboard, you would possibly see something like: Revenue: $2.4M ↓ 18% vs last month. It can be a positive growth or a negative one, or a dip in revenue, a spike in deals, a slowdown in renewals—all you usually seeTickets without registration
Hi, would it be possible to give customers the opportunity to be able to read their tickets without registration?Zoho Desk Answer Bot vs. Zia Agents – Knowledge Base & Ticket Access
Hi everyone, I’m currently evaluating AI options in Zoho Desk and ran into some limitations with the Answer Bot: Answer Bot limitations Only uses Knowledge Base articles No access to tickets Limited control over sources: Either one Help Center or allComo estruturar automações eficientes no Zoho Creator
Como estruturar automações eficientes no Zoho Creator Introdução No contexto de aplicações empresariais, automação não é apenas uma conveniência, é um fator crítico para ganho de produtividade, redução de erros e escalabilidade operacional. O Zoho CreatorChanging the status of a work-order
Is there a way to change the status of a work-order?What is a realistic turnaround time for account review for ZeptoMail?
On signing up it said 2-3 business days. I am on business-day 6 and have had zero contact of any kind. No follow-up questions, no approval or decline. Attempts to "leave a message" or use the "Contact Us" form have just vanished without a trace. It stillZia Agents in Zoho CRM: a better way to set up digital employees
Hello everyone, If you've been using Zia Agents in Zoho CRM, so far using Connections was the only deployment method you're familiar with. You create an agent in Zia Agents (define its objective, write instructions, use tools, add knowledge base) andBank Feeds
Since Friday my bank feeds wont work. I have refreshed feeds, deactivate and reactivate and nothing is workingLogged out
Hi, just been working on a sheet when a pop up box appeared telling me I'm going to be logged out in x number of seconds and if I reload I may lose any edits, or words to that effect. It did indeed log me out and I did indeed lose my last edits. Any ideaZoho API
I have little experience with API. I'm trying to get a Custom API working with Zoho creator. I have created a Custom API and created an Endpoint URL, but i get a 9400 error code "The provided HTTP method is not valid for this custom API". Based off the#157127950
Where did my initial question go?Zoho writer unable to merge documents to PDF with basic fonts in Hebrew or fonts from my computer
I created several forms that will be merged into PDF files through Zoho Writer and I am unable to receive the PDF in the basic fonts of the Hebrew language or in the fonts I have on my computer. The writer exports to PDF an exchange font that looks veryHow I Implemented Subscription-Based Access Control and Expiry Handling in Zoho Creator
I recently worked on a use case where users come into the application to request a service, but they should only be able to continue the process after completing a subscription. The challenge was not just controlling access, but also making sure thatZoho Forms API
Is there any way to get all form entry list using API? Looking forward to hear from youZoho Projects : Task should auto-update to 'In Progress' if timer started
Namaskaram. Right now, if a Task's timer is started, the Task stays in 'Not Started' status. One has to manually update it to 'In Progress'. From a #uxdesign standpoint, it is an unnecessarily two step process to start working on a task. It would be better that, if I start the timer on a task, it should automatically change to 'In Progress' status. Crafted with ❤️ Zoho Gurus | Zoho One Practice Team @ CubeYogi Zoho Authorised Partner | 7+ Yrs | 200+ Projects | 100+ CustomersLaatste facturen en betalingen niet zichtbaar in mijn account
Wij gebruiken ZOHO invoice al jaren, maar sinds afgelopen week is mijn laatst verzonden factuur niet zichtbaar in mijn account, en tevens de laatst betaalde facturen zie ik niet. Hoe kan dit? Ik heb de pagina al diverse keren gerefreshed.Undelivered Mail uncategorized-bounce errors when sending invoices
Recently we have been getting Undelivered Mail bounce notification when sending invoices. Reason: uncategorized-bounce Some go through no problem some bounce back. We recently sent 10 invoices, 6 received bounce notifications. After reaching out to theOption to Delete Chats in IM
Currently, there is no option to delete any chats in IM, regardless of their source.CRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive
Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage filesCan I import MSG files into Microsoft 365 without Outlook?
Yes, absolutely. You do not need Outlook installed to import MSG files into Microsoft 365. Aryson MSG file Converter is a dedicated tool that eliminates the Outlook dependency entirely, making the migration process simple and efficient for all users.All new Address Field in Zoho CRM: maintain structured and accurate address inputs
Availability Update: 29 September 2025: It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition exclusively for IN DC users. 2 March 2026: Available to users in all DCs except US and EU DC. 24Introducing Radio Buttons and Numeric Range Sliders in Zoho CRM
Release update: 1. 2 March 2026: Currently out for CN, JP, AU and CA DCs (Free and standard editions). For other DCs, this will be released by mid-March. 2. 26 March 2026: CA, SA, AU, JP, CN DCs - Free, Standard, Professional, Enterprise, Ultimate, CRMFeature Request - A Way To Search Item Groups
Hi Inventory Team, I can't find any way to filter or search by fields of Item Groups. It would be great to see that functionality added. I have a use case where a single product might come from 5 or more suppliers and each supplier's item is an Item inZoho Books/Inventory - Update Marketplace Sales Order via API
Hi everyone, Does anyone know if there is a way to update Sales Orders created from a marketplace intigration (Shopify in this case) via API? I'm trying to cover a scenario where an order is changed on the Shopify end and the changes must be reflectedTicket id issues
When I reply a ticket from desktop, it doesn't have ticket id in the subject and it's great. When I reply a ticket from Zoho desk mobile, Zoho adds ticket id in the subject and I don't want that. Please help in this matter.Advanced email configuration - agent's name vs. department name
We currently have all four Advanced Configuration options turned ON at the Global-level (Channels > Email > Advanced Configuration) - including the "Show Agent name in Ticket replies and outgoing emails" option. We also had that same option turned ONsync two zoho crm
Hello everyone. Is it possible to sync 2 zoho crm? what would be the easiest way? I am thinking of Flow. I have a Custom Module that I would like to share with my client. We both use zoho crm. Regards.Add Bounced as an Email Action / Notification for Bounced Emails
This is one of the hard requirements for the clients we're servicing. They want to get an internal email notification whenever the email they sent to their contacts have bounced, so that they can look into it and update the email address. Currently, theFiles Uploaded to Zoho WorkDrive Not Being Indexed by Search Engines
Hello, I have noticed that the files I upload to Zoho WorkDrive are not being indexed by search engines, including Google. I’d like to understand why this might be happening and what steps I can take to resolve it. Here are the details of my issue: FileNotebook AI limits
Hi folks, Working with the AI transcription tools in Notebook, on the Mac App, which I find quite handy, but the one thing I am struggling with is the inability to either edit or copy the results of the transcript: I can't click in any of the boxes, andnot able to convert pdf to jpg and other forms and vice versa.
i want to change my pdf to jpg, word, etc and some times jpg to pdf. i don't know how to do in this.What’s New in Zoho Analytics - March 2026
Hello Users! In this month's update, we bring improvements across integrations, security, reporting, and analytics capabilities to help you work with your data more efficiently and with greater control. Explore what’s new and see how these enhancementsNext Page