Ceska Sporitelna Bank

Ceska Sporitelna Bank

Hi, 
We have a problem in our company that the bank in Czech Republic is not supported by your books, we cannot activate the feeds to be automatically fetched and that causes us a lot of problems, time, money, management, mistakes and list goes on.
We have also asked for this when we first signed to the program as a lot of our company business goes through this bank, so when can we except a solution to this problem?

Thank you.