Change Lead Ownership Based Upon Time of Day

Change Lead Ownership Based Upon Time of Day

Hi everyone,

I am new to Zoho, and any help here is much appreciated!

I have leads coming in through multiple sources throughout the day via email through an email parser it automatically makes a lead in my Zoho CRM. (I rent vacation homes)

During our office ours the lead ownership needs to stay within my in house reservations department.

However, outside business hours (9 AM to 5 PM), I need the lead ownership to change to our call center (I have already made a user)

There are ways to change lead ownership based upon time, but not based upon store hours.

Is this possible? If not, is there a third party application like on Zapier that can do this?

Thanks so much!

Jamie Greene