Chase bank feeds - STILL BROKEN

Chase bank feeds - STILL BROKEN

This is a couple days short of a month. Of course, Zoho blames Yodelee, who blames Chase... 

It's a sign that in fact, Zoho doesn't really care. There are other bank feeds available (Plaid, for example), and not having a Plan B for the customers of Books is simply ignorant. 

The first times I used a CSV file to update Books, it took a tech support and screen share session - Zoho doesn't even have a help doc on how to do this (mapping the fields correctly). 

Everybody apologies profusely, but that means nothing. This failure adds about an hour a week to my workload. But hey, they SINCERELY apologize. 

Like many problems in Zoho, it takes forever to get fixed. NOT OUR FAULT is BS, they can and should take action, but alas, they're more interested in adding features than improving current products. 

I ONLY use Books because I use Inventory as a primary business app. I'm looking for an alternate accounting app (Quickbooks sucks for inventory) that will work with Inventory, no success so far. And we're spending $200/mo on Zoho apps - this is not some magical bargain. 

Perhaps if enough of us raise the issue, they'll get off their butts and fix it.  
      Zoho Marketing Automation
            • Sticky Posts

            • Features, Feedback and Votes

              We’re launching the Feedback Forum for our customers. This is 'THE' place where you can add everything  you’d like to see in Zoho Books. If you don't find the specific feature you need, simply add it so others can also vote for it. While we cannot promise a ‘release date’ for each of your feature  request s, we definitely want to know what would help you run your business better.  We will update feature requests that we're working on and by participating in the forums, you'll remain updated on every
            • Zoho Books (UK edition) in the post-Brexit era

              Dear users,   As you may know already, the transition period for Brexit is ending on 31 December 2020 and Britain is exiting the EU. In this post, we will look into its implications on VAT treatments and the changes in Zoho Books.   VAT Treatments   Pre-Brexit,
            • Zoho Books is now integrated with Slack messenger

              Hello,   Zoho Books is glad to announce its latest integration with Slack, a messaging app for teams. If you are a Slack user, and you seldom log into your Zoho Books account, then we have got the perfect news for you. With our latest integration, you can monitor your customer's Client Portal activities over Slack. The notifications that are triggered based on your customers’ actions in the Client Portal gets simultaneously pushed into your preferred Slack channel (#general, #random, etc.) The integration
            • Webinar: Introduction to the Client Portal

              Business owners know there is never enough time in the day. Not only do you have to beat the competition and make the sale, you then have to make sure you get paid. In fact, the sales process starts way before the sale, and never really ends. Preparing and getting estimates approved, collecting payments, and fielding customer requests for information related to past transactions are all part of the day in the life of a business owner. Well, Zoho Books can offer some relief to weary business owners.
            • Join us at Zoholics - Finance & HR User Conference

              Hello, I have some special news to share with you.  We are organizing  our very first  Zoholics  for Finance and HR applications at Zoho headquarters on 06-07th November in  Pleasanton , CA.   The agenda is simple: help you master Zoho Books and get the most out of it for your business. I also have some exciting news to share with you regarding the new products that we’re building.   To know more, here's the agenda :  https :// www zoholics /finance-hr. html   In the past 6 years, we've

            Zoho Pagesense Resources

              Zoho SalesIQ Resources

                    Zoho TeamInbox Resources

                      Zoho DataPrep Resources

                        Zoho CRM Plus Resources

                          Zoho Books Resources

                            Zoho Subscriptions Resources

                              Zoho Desk Resources

                                Zoho Projects Resources

                                  Zoho Sprints Resources

                                    Qntrl Resources

                                      Zoho Creator Resources

                                        Zoho WorkDrive Resources

                                            Zoho Campaigns Resources

                                              Zoho CRM Resources

                                                    Design. Discuss. Deliver.

                                                    Create visually engaging stories with Zoho Show.

                                                    Get Started Now