Check In/Check Out - Workdrive says I can't save because I have it checked out!

Check In/Check Out - Workdrive says I can't save because I have it checked out!

Hello,
I have just encouraged my team to start using Workdrive instead of an in-house network server. We have a lot of documents which are updated by multiple people so I thought the Check in/Check out functionality would be perfect to stop the overlap if two people try to make changes at the same time.

However....
When I check out a document,
Click 'Open With...Excel (Desktop)' to edit the file,
and then try to save my changes,

I get a WorkDrive Genie message saying "Cannot upload the file as it has been locked by Emma Verity"...which is me!!

Am I doing something wrong? How else can I edit my checked out file?!?
Emma

            Zoho Marketing Automation
                    • Sticky Posts

                    • Ask the Experts 01 - A live Q&A on Zoho WorkDrive Features

                      Join the WorkDrive experts for our first ever "Ask The Experts" session! We are delighted to launch the first edition of our new "Ask the Experts" community series, conducted by our WorkDrive panelists. Our WorkDrive experts will be available to answer
                    • Welcome to the Zoho WorkDrive Community!

                      We're happy to announce Zoho WorkDrive Community, a platform for anyone to exchange ideas and best practices, ask questions, and connect with other users about how to use WorkDrive.  Our goal for this community is to make resources and help available to Zoho WorkDrive users. We'd love for you to use this forum to give us your feedback about the product, what has been working for you, and what can be improved.  Here are some of the ways you can have conversations, connect with each other, and learn

                    Zoho Pagesense Resources

                      Zoho SalesIQ Resources



                            Zoho TeamInbox Resources

                              Zoho DataPrep Resources



                                Zoho CRM Plus Resources

                                  Zoho Books Resources


                                    Zoho Subscriptions Resources

                                      Zoho Desk Resources

                                        Zoho Projects Resources


                                          Zoho Sprints Resources


                                            Qntrl Resources


                                              Zoho Creator Resources


                                                Zoho WorkDrive Resources





                                                    Zoho Campaigns Resources

                                                      Zoho CRM Resources

                                                            Design. Discuss. Deliver.

                                                            Create visually engaging stories with Zoho Show.

                                                            Get Started Now